Privacy Policy | The Ochre Tree

Last Updated: 15th November 2024

Welcome to The Ochre Tree. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (www.theochretree.com), interact with us through connected apps, and use our services. We respect your privacy and are committed to safeguarding your personal data.

1. Information We Collect

When you visit our website, use connected apps, or interact with our services, we may collect the following types of information:

- Personal Information: This includes your name, email address, phone number, mailing address, and any other information you choose to provide when registering for our services, subscribing to newsletters, or contacting us.
- Usage Data: Information about how you access and use our website and connected apps, including IP addresses, browser type, pages visited, and date and time of visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and apps and hold certain information to improve your user experience.

2. How We Use Your Information

We use your personal data for various purposes, including:

- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our website, connected apps, and services
- To monitor the usage of our website and apps
- To detect, prevent, and address technical issues
- To send promotional information, newsletters, and marketing materials (you may opt out at any time)

3. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data with the following:

- Third-Party Service Providers: These providers help us operate our website, apps, and provide services on our behalf. They are bound to keep your information confidential.
- Affiliated Companies and Organizations: This includes all owners, members, and staff of The Ochre Tree and related companies and organizations affiliated with Shivani Hariharan and her team. These affiliates may need access to certain data to perform their duties but are required to handle this information in a secure and confidential manner.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We are committed to protecting your personal information. We use commercially acceptable means to protect your data, but please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use appropriate security measures, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

- Access, update, or delete your personal data
- Object to or restrict our processing of your data
- Withdraw your consent at any time, if applicable
- Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise these rights, please contact us at [insert contact information].

6. Third-Party Links

Our website and apps may contain links to third-party sites. This Privacy Policy applies only to information collected by The Ochre Tree. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are encouraged to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

- Email: admin@theochretree.com
- Phone: +919930032105
- Address: 1821 One Lodha Place, Lower Parel West, Mumbai 400013

By using our website and connected apps, you consent to our Privacy Policy.